All the leather goods we make here in our studio are guaranteed for 5 years. If anything goes wrong with your bag, including zippers, just return it for a free repair. You just pay for the shipping.
Your complete satisfaction is guaranteed 100%. If you
are unhappy with your purchase, just return it, unused, for an exchange
on any item of equal or lesser value. You just pay the shipping. Sorry, this offer cannot extend
to custom orders. All custom orders, including color selection
orders, are final sales.
If you have problems with an order or have questions regarding
a product, please use the message system on your account and email us
with the details of your concern at: help@myleatherexpressions.com
Make sure that the subject line reads "returned item",
and we will contact you within 24-48 hours to take care of your return.
To be considered for return, the product must be in the
original packaged condition - all tags attached. The return must occur within
5 business days of receipt. A 25% restocking charge may apply to cover the original
shipping and handling costs. Please Correctly Complete all necessary customs forms indicating that the package is a 'RETURN'. Any additional customs charges will be charged to the customer.
If necessary, we will provide you with the exact address
where to return the product. Please DO NOT return product to the address below.
For reference our mailing address is:
Bizfare Enterprise Inc
156 Inniskillin Drive
Carp, Ontario Canada
K0A 1L0
Our Telephone number is: (647) 477-2508
